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The seat belts are a tad short, ok i'm not alm, but have never had an issue before. Row 33 on Ryanair's s has much more leg room than otyer seats. Also very comfortable so I don't understand why you call it a bad seat. First time I fly with Ryanair, and i liked it, quick smooth no problems.

The flight was completely full, I was asked to leave my suitcase for check in. Easy take off and landing. As with all aisle seats on this aircraft I had retricted foot space under seat in front because of seat support. This make is very difficult when you have to put your had bag and your feet under the seat. My companion sat in b and defnately had more foot space. It also appeared that the aisle seats are slightly narrower than other seats. There is nothing on Ryanair to indicate there is no window for seat 11a when booking!!

Even the Ryanair Chat line host did not know that until I quoted your seat plan!!!!! As a fairly large and tallish cm guy I found this seat pretty nice. Passengers in 2E and 2F could get past without me having to stand up and the major benefit of the isle seat over the other two is you get to be the fourth person off the plane.

However it is the tightest seat I have been in on a plane but acceptable for an hour or two and was worth it for the leg space. As with all Ryan air seats the padding is thin and after 90mins was becoming uncomfortable. The only thing that I really disliked is that half of the people boarding the plane hit me with their bags on the way past.

Passengers in 2E and 2F could get past without me having to stand up and the only benefit of the isle seat over the other tow is you get to be the fourth person off the plane. It is tight and you need to be aware of what is in your pockets but acceptable for an hour or two. Only real downside is half of the people boarding the plane hit me with their bags.

The extra seat cost was worth it in my opinion. I love this seat. Ryanair FR - Krakow-Eindhoven aircraft. Not enough leg space for tall persons. I'm and I was fine but my neighbor was way taller and looked quite uncomfortable. I seat on 6A seat with window. This seat is good for me. Seat between two windows. Was fine but cannot understand why Ryanair stopped letting you check hand luggage.

Was easier for the customer and staff. No problems with seat or airline. Not the best airline ive flown with but its cheap and does the trick, was fine for a flight from manchester to majorca and would use them again. I am 6' 2'' cm and I have long legs. There was a decent amount of space between my knees and the front seat. I am NOT a ryanair employee. Totally disappointed with this seat as it has no window. We booked our seats in advance and on the way back from Faro last night discovered I had drawn the short straw.

I enjoy flying but this seat ruined the whole experience for me. Don't be misguided when it says that the first few rows are Premium seats. They have the exact same legroom and recline and the other difference is that they are closer to the front of the plane. The only seats with extra legroom are the Exit Row Seats and Row 1. Legroom is of course cramped and its uncomfortable during a long flight, but does the job for an hour or so.

Leg room on normal seats however is very cramped - I am 5 ft 8 and my knees touched the seat in front 15F. My partner is 6ft 4 and he had to encroach on the aisle! However I did find legroom to be slightly better in row 18 - this is just behind the exit rows and for some reason seemed to have an extra couple of inches room. The exit row seats have fixed arms and are exceedingly narrow - be warned that if you are anything more than 'slim' then these seats will be uncomfortable despite the generous leg room!!!

Constant sharp noise from toilet flush, also seats lack space at the back as very tight. Not great for a long flight but is fine for short one nearly first of the plain every time its not really a bad set. This seat is very claustraphobic as it has no window. I personally, do not regard this as a 'bad' seat. If the front seats are not available, I book the back row so I am nearer to the galley and therefore, the refreshments.

In other words, you get served first. Many of those comments sound like they were written by Ryanair employees.. Anyway, their online computers were down for over a week so we couldn't print boarding passes on six different phones and one computer.. Then they gave us paper tickets with seats that someone else was already sitting in ticketing computers down!!..

Window seats in Ryanair Emergency Exit rows do not have a stub to hold the folding tray table due to the missing armrest, as already indicated. Due to this the tray table is very unstable and depending on the condition of the mechanism often slanted and unsuitable to hold a laptop or tablet. Good seat, but there was really lot of people in the aisle, so the flight wasn't so comfortable Comfortable and more than enough leg room for me, though I am only 5'7".

A good position behind the wing. Priority boarding for a seat towards the back of the aircraft is ideal. Almost all priority boarders book seats at the front and queue at the front steps. There were three of us heading to the rear steps! I just traveled on seat 33A. There's nothing premium about the last row, and the proximity to the rear door of the aircraft can actually turn into a major drawback.

I felt cramped and had to turn to my side to fit, while on the return flight I was in 20F and it was a lot more comfortable. Seats in the last row can't recline but I never do and don't have overhead lockers, so you'll have to use the space allotted to other seats. This means that unless the flight is empty and it is hard to imagine it will ever be , the proximity to the rear door can backfire if you're not among the first passengers to board the plane from the rear.

In fact, overhead lockers fills up quickly, so you may have to find a place for your trolley farther inside the plane, which means you might have to disembark using the front door coming from the very end of the tail section read: Depending on your destination, seat 33A is pretty much okay.

Have flown with Ryanair for many years and their service and facilities have developed and improved over that time. Current seat allocation process is fine and really should have been introduced earlier as it makes the whole process of finding a seat quicker and less stressful for cabin staff. Now with the additional benefit of a good sized 35x20x20 carry-on bag in addition to the carry-on 10kg cabin case. Take your own food and drink. Service and support when flying with my elderly mother exemplary!

Ryanair always attracts unnecessary complaints from whining people who seem to forget how much they paid for their seat. Again was a great experience and would recommend ryanair to any family or budget minded traveller. As long as you plan ahead there wont be any added costs for you at the airport.

If you fail to plan you plan to fail These seats are the first seats right next to and in front of the door - if you book priority booking it is very cramped whilst you're sat waiting for everyone to squeeze past to board - also during the flight passenges stand in front of you whilst waiting for the tiolet, row B is a far better option.

Good leg room in bulkhead seats 2D and 2E but the cost of checked baggage takes away all the savings for the flight itself. Due to the baggage handlers strike in Madrid passengers on this flight were allowed a little leeway to take two carry on bags aboard. This made loading very slow due to the amount of luggage carried in the plane. There's nothing else positive about this cheap way of getting from a to b. Was flying on a 2,5 hr flight and could not complain about legroom I'm 6"2 or boarding times.

No Overhead luggage and the proximity to the lavatory was bothersome a bit but overall a nice and comfortable flight for the price! Ryanair blamed the losses on strikes and flight cancellations due to severe weather.

In March , Ryanair opened a new maintenance hangar at Glasgow Prestwick International Airport, making it Ryanair's biggest fleet maintenance base. Ryanair cut capacity by grounding 80 aircraft between November and April due to the high cost of fuel and continuing weak economic conditions. However, the bid was blocked the European Commission in , which had blocked an earlier bid. According to research in October Ryanair was the cheapest low-cost airline in Europe in basic price without fees but was the fourth cheapest when fees were included.

On 25 October , Ryanair unveiled what it called a series of "customer service improvements" over the next six months. These included lower fees for reprinting boarding passes, free changes of minor errors on bookings within 24 hours, and a second small carry on bag. Ryanair said it was making these changes due to customer feedback. The airline confirmed plans to open an operating base at Milan Malpensa Airport from December , initially with one aircraft.

On 9 March , Ryanair launched a corporate jet charter service, offering a Boeing for corporate or group hire. In November , Ryanair launched new package holiday service named Ryanair Holidays. The new service will offer flights, accommodation and transfer package deals. The service has been launched in Ireland , United Kingdom and Germany , with other markets to follow next year.

It is thought Ryanair are currently looking for a new software provider to resume selling package holidays. In April , Ryanair started issuing tickets with connected flights, meaning in case of missed connection the customer will be rebooked without extra cost and compensated according to the EU Flight Compensation Regulation. To begin with, such tickets were issued only with connection at Rome-Fiumicino airport, but will be extended to more airports.

Plans are underway to add 50 new aircraft to Ryanair's fleet every year for the next five years in a strategy to reach million passengers by the early s, up from million passengers today. Due to the lobbying of crew and walk-outs of the pilots the airline had to cancel flights that affected around 40, passengers.

As of , the head office had been on the property of Dublin Airport , in proximity to the Aer Lingus head office. Ryanair later purchased Darley and had a year lease of the head office facility from the Department of Transport of Ireland. As of , the key trends for Ryanair since are shown below as at year ending 31 March: In the early years, when Ryanair had a total of employees who each had shares in the company, there was an agreement that staff would not join a labor union on the basis that they would have influence on how the company was run.

Whilst Ryanair announced in December that they would recognise pilots unions, the company still refuses to recognise or negotiate with any union for cabin crew. In , a former Ryanair captain was awarded financial compensation by an employment tribunal in London after being fired for handing out a union form to a cabin crew member while on duty.

Ryanair faced criticism for allegedly forcing pilots to pay tens of thousands of euro for training, then establish limited companies in Ireland and work for Ryanair through an agency, [92] as well as forcing ground staff in Spain to open bank accounts in Gibraltar in which to receive their wages. In May , Ryanair's office in Marseille was raided by French police investigating complaints that the company was failing to follow French employment law. Ryanair protested about the raid.

In May , the Mayor of Copenhagen announced a boycott of Ryanair. This came in the wake of protests from Danish unions regarding employment conditions. On 10 August , pilots of Ryanair in Germany, Sweden, Ireland, Belgium and the Netherlands walked out for 24 hours, leaving flights cancelled. The British Civil Aviation Authority CAA urged the company to compensate the affected passengers under EU Regulation , but Ryanair stated it would refuse to accept any claims for compensation.

Twenty percent of Ryanair's revenue is generated from ancillary revenue ; that is, income from sources other than ticket fares. Ryanair has been described by the consumer magazine Holiday Which? It also charges for extra services like checked-in luggage and it offers food and drinks for purchase as part of a buy on board programme. In , Ryanair abolished airport check-in and replaced it with a fast bag drop for those passengers checking in bags.

Ryanair faced criticism over the ambiguous nature of these changes. New Ryanair aircraft have been delivered with non-reclining seats, no seat-back pockets, safety cards stuck on the back of the seats, and life jackets stowed overhead rather than under the seat.

This allows the airline to save on aircraft costs and enables faster cleaning and security checks during the short turnaround times. Other proposed measures to reduce frills further have included eliminating two toilets to add six more seats, [] redesigning the aircraft to allow standing passengers travelling in " vertical seats ", charging passengers for using the toilet, [] charging extra for overweight passengers, [] and asking passengers to carry their checked-in luggage to the plane.

Ryanair has been criticised for many aspects of its customer service. The Economist wrote that Ryanair's "cavalier treatment of passengers" had given Ryanair "a deserved reputation for nastiness" and that the airline "has become a byword for appalling customer service The airline has come under heavy criticism for its poor treatment of disabled passengers. In , it refused to provide wheelchairs for disabled passengers at London Stansted Airport, greatly angering disabled rights groups.

Duff had previously attempted to contact Ryanair on three occasions to inquire about their policy on travellers colostomy bags, but each time no one had answered the phone after half an hour. Ryanair did not offer customers the possibility of contacting them by email or webform , only through a premium rate phone line, by fax or by post; however it does now have a webform contact option.

An early day motion in the British Parliament put forward in criticised Ryanair for this reason and called on the company to provide customers with a means to contact the company by email.

On 17 June , Ryanair announced a new campaign to re-invent itself as a more family-friendly airline. Speaking at the company's AGM, chief executive Michael O'Leary said that the airline needed to "stop unnecessarily pissing people off". Kenny Jacobs, Ryanair's chief marketing officer, said: It's a group of customers that we want to get closer to". Flights were cancelled with very little notice, sometimes only hours before departure.

People who had already taken outbound flights were left with no flight home. Ryanair said that the cancellations aimed "to improve its system-wide punctuality" [] which had dropped significantly in the first two weeks of September, which the airline attributed to "ATC capacity delays and strikes, weather disruptions and the impact of increased holiday allocations to pilots and cabin crew". In late December, a survey rated this airline the worst in the world for customer service among short-haul carriers in the Which?

In truth, bottom place was shared with Vueling. Ryanair responded as follows. Ryanair's advertising and the antics of Michael O'Leary, such as causing deliberate court controversy to generate free publicity for the airline, [] have led to a number of complaints to the Advertising Standards Authority ASA and occasionally court action being taken against the airline. The story subsequently made headlines in the media for several days and drew attention to Ryanair's announcement that it was removing check-in desks from airports and replacing them with online check-in.

Eight days later O'Leary eventually admitted that it was a publicity stunt saying "It is not likely to happen, but it makes for interesting and very cheap PR". Ryanair often use their advertising to make direct comparisons and attack their competitors. One of their advertisements used a picture of the Manneken Pis , a famous Belgian statue of a urinating child, with the words: Low fares have arrived in Belgium.

Ryanair was ordered to discontinue the advertisements immediately or face fines. Ryanair was also obliged to publish an apology and publish the court decision on their website. Ryanair used the apologies for further advertising, primarily for further price comparisons.

Another provocative ad campaign headlined "Expensive Bastards! As with Sabena, British Airways disagreed with the accompanying price comparisons and brought legal action against Ryanair. The judge ruled "The complaint amounts to this: An advertisement depicting a model dressed as a schoolgirl was accompanied by the words "Hottest back to school fares".

Ryanair ran the advertisement in two Scottish and one UK-wide newspaper. After receiving 13 complaints, the advertisement was widely reported by national newspapers.

The Advertising Standards Authority ASA instructed them to withdraw the advert in the United Kingdom, saying that it "appeared to link teenage girls with sexually provocative behaviour and was irresponsible and likely to cause serious or widespread offence". Ryanair said that they would "not be withdrawing this ad" and would "not provide the ASA with any of the undertakings they seek", on the basis that they found it absurd that "a picture of a fully clothed model is now claimed to cause 'serious or widespread offence', when many of the UK's leading daily newspapers regularly run pictures of topless or partially dressed females without causing any serious or widespread offence".

O'Leary likened the service to those commonly provided in hotels, saying "hotels around the world have it, so why wouldn't we? Although it usually does not serve the primary airport of major European cities, Ryanair has been criticised for placing the names of famous cities on distant secondary airports that were not built for tourist traffic and lacked transit links to the main city.

Frommers has dubbed Ryanair the "ultimate bait-and-switch airline" for this deceptive practice. Ryanair was ordered by the ASA to stop claiming that its flights from London to Brussels are faster than the rail connection Eurostar , on the grounds that the claim was misleading, due to required travel times to the airports mentioned. Ryanair stood by its claims, noting that their flight is shorter than the train trip and that travel time is also required to reach Eurostar's stations.

It was found to have breached advertising rules seven times in two years. He added that the ASA "would prefer to work with advertisers within the self-regulatory system rather than call in a statutory body, but Ryanair's approach has left us with no option". Ryanair countered with the claim that the ASA had "demonstrated a repeated lack of independence, impartiality and fairness".

In July , Ryanair took a number of steps to "increase the clarity and transparency of its website and other advertising" after reaching an agreement with the OFT. In July , Ryanair once again found itself in controversy regarding alleged misleading advertising. In , Ryanair stated that websites like Opodo , CheapOair etc. Judge Cordoba stated that: The judge ordered a refund for Mr Garcia and said the fact the company was a low-cost carrier did "not allow it to alter its basic contractual obligations".

All three aircraft declared an emergency Mayday when the calculated usable fuel on landing at Valencia Airport was less than final reserve 30 minutes of flight after having been held in the air for 50 to 69 minutes.

The Irish Aviation Authority made a number of recommendations, including that Ryanair should "review their fuel policy and consider issuing guidance to Crew with respect to fuel when operating into busy airports with mixed aircraft operators and types particularly in poor weather conditions when diversions are likely.

Among the causes of the incident, the Civil Aviation Accident and Incident Investigation Commission concludes that "the company's fuel savings policy, though it complies with the minimum legal requirements, tends to minimise the amount of fuel with which its aircraft operate and leaves none for contingencies below the legal minimums.

This contributed to the amount of fuel used being improperly planned and to the amount of fuel onboard dropping below the required final fuel reserve. In an interview with the Dutch investigative journalism programme KRO Reporter , four anonymous Ryanair pilots claimed they are being pressured to carry as little fuel as possible on board to cut costs.

It also found that Ryanair had been given a right of reply in response to the claims. The broadcast of the programmes was found to be in the public interest. Ryanair were ordered to pay the legal costs of the case. Ryanair has several low-cost competitors. In , approximately 60 new low-cost airlines were formed. Although traditionally a full-service airline, Aer Lingus moved to a low-fares strategy from , leading to a much more intense competition with Ryanair on Irish routes.

Airlines which attempt to compete directly with Ryanair are treated competitively, with Ryanair being accused by some of reducing fares to significantly undercut their competitors. In response to MyTravelLite, who started to compete with Ryanair on the Birmingham to Dublin route in , Ryanair set up competing flights on some of MyTravelLite's routes until they pulled out. Go was another airline which attempted to offer services from Ryanair's base at Dublin to Glasgow and Edinburgh in Scotland.

A fierce battle ensued, which ended with Go withdrawing its service from Dublin. In September , Ryanair's biggest competitor, EasyJet , announced routes to the Republic of Ireland for the first time, beginning with the Cork to London Gatwick route.

Until then, EasyJet had never competed directly with Ryanair on its home ground. When Wizz Air began operations from Modlin Airport, Ryanair began several new routes from the same airport, most of which were identical to routes offered by Wizz Air.

In , Ryanair asked the Irish high court to investigate why it had been refused permission to fly from Knock to Dublin. This route was won by CityJet, which was unable to operate the service. The runner up, Aer Arann , was then allowed to start flights, a move Ryanair criticises on the basis that not initiating an additional tender process was unlawful.

Ryanair's largest base is at London-Stansted with 44 aircraft followed by its home base at Dublin. Ryanair traditionally prefers to fly to smaller or secondary airports usually outside major cities to help the company benefit from lower landing fees and quick turn-around times to reduce costs.

For example, Ryanair does not fly to the main Düsseldorf airport. Lamezia Terme International Airport. Orio al Serio International Airport. Olbia Costa Smeralda Airport. Federico Fellini International Airport. Leonardo da Vinci—Fiumicino Airport. Vincenzo Florio Airport Trapani—Birgi. Trieste — Friuli Venezia Giulia Airport. Venice Marco Polo Airport. Bydgoszcz Ignacy Jan Paderewski Airport. Avram Iancu Cluj International Airport.

Ciudad Real Central Airport. Palma de Mallorca Airport. Santiago de Compostela Airport. EuroAirport Basel Mulhouse Freiburg. Lviv Danylo Halytskyi International Airport. Begins 2 April Liverpool John Lennon Airport. London Gatwick International Airport.

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He added that the ASA "would prefer to work with advertisers within the self-regulatory system rather than call in a statutory body, but Ryanair's approach has left us with no option". Not 17 but 16 inches, so normal people have no room, terrible.

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